FAQ FAQ – ExtraBatt


General Question

Q1:  Why should I choose the batteries in Extrabatt?
A1: It’s because the batteries in Extrabatt have better performance (higher capacity) and reliability (longevity & safety). The superior performance improves batteries’ running time, which is better than original brand replacement. The superior quality results in longer battery life and better protection of the powered device. All products are passed with QA dept which help the batteries to achieve the lowest return rate in the industry.


Q2: Can I use a higher capacity battery in my digital device?
A2: Sure! Higher capacity batteries will provide you a longer running time which contains no negative effect on your device.


Q3: How can I find out the suitable replacement battery for my device?
A3:  There is the Search box on the home page, just type in your device model and it will show you the suitable battery for you. 

Technical Questions

Q1: What should I consider when purchasing a new battery?
A1: You should find the correct product that fit to your devices. Moreover, you should know about the nationwide distribution and the Quality of the product.
Q2: What is Lithium-ion Battery?
A2: Lithium-ion Battery (Li-ion) is a family of rechargeable battery types in which lithium ions move from the negative electrode to the positive electrode during discharge, and back when charging.


Q3: What are the advantages of Li-ion battery?
A3: Li-ion battery is light weight but it can provide high energy density and high operation voltage. With no memory accumulation can let the battery has long cycle life. Moreover the Li-ion battery never pollution the world and it is very low self-discharge rate.


Warranty Questions

Q1: How long does my battery warranty last?
A1: 12 months in length (Start from the date the products are delivered to you).