Shipping Policy

ExtraBatt.com offers a FREE USPS SHIPPING on all domestic orders (United States). International Free Shipping* Over $60.99! *Included UK，Canada and Germany.

Shipping Options

All standard orders take 1-2 business days (Mon-Fri) to process before being shipped. Shipping time varies based on where you live and the shipping method. For USA delivery, shipping time is usually within 5 days !

Shipping Carriers

All U.S. purchases are shipped with standard US Postal Service delivery option.International purchases are delivered by our different local shipping partners.

Delivery Time
To estimate Delivery Time, please consider the following:
Processing Time + Shipping Time = Delivery Time
Please note that the Delivery Time doesn't count the weekends and USA national holidays.
You will be notified by e-mail once your order is placed and shipped. Shipments will be provided with tracking information. In some instances, there may be unexpected delays. If there is a prolonged delay in processing your order, you will be notified by e-mail.
Our office and fulfillment department is open from Monday to Friday. We usually do not process orders on weekends and U.S. national holidays, when our carriers are not available.

Order Changes and Cancellation
Please note that your order and any information within your order cannot be changed or canceled after the order is processed or shipped out. We understand sometimes you may want to cancel your order or you may change your mind; therefore, if you receive items that you do not want, you can return them for an exchange or refund - please refer to our Return Policy for procedures. However, if there is a problem, please contact us by Messenger during business hours or send a email to support@extrabatt.com 

Incomplete or Incorrect Shipping Address

We are not responsible for returns or lost packages because of an incorrect or incomplete address. Please make sure you provide the correct shipping address when you place the order. If an order is not received and returned by the carrier because of an incorrect or incomplete address, we will either issue a refund excluding shipping and handling fee, or reship the order by charging actual shipping fee. There is no re-stocking fee for all returns due to incomplete or incorrect shipping address! If an order is not returned or lost because of an incorrect or incomplete address, you are responsible for the loss, we can not issue refund or reship in such a case. If the package is shipped via USPS and we are charged for an address correction, we will in turn charge you.