All orders take 2-3 business days (Mon-Fri) to process before being shipped. In most cases, your order is shipped out at the same business day when you place the order. This Processing Time is completely separate from the Shipping Time, therefore, to estimate Delivery Time, please consider the following:
Processing Time + Shipping Time = Delivery Time
Please note that the Delivery Time doesn't count the weekends and USA national holidays.
You will be notified by e-mail once your order is placed and shipped. Shipments will be provided with tracking information. In some instances, there may be unexpected delays. If there is a prolonged delay in processing your order, you will be notified by e-mail.
Our office and fulfillment department is open from Monday to Friday. We usually do not process orders on weekends and U.S. national holidays, when our carriers are not available.
Please note that your order and any information within your order cannot be changed or canceled after the order is processed or shipped out. We understand sometimes you may want to cancel your order or you may change your mind; therefore, if you receive items that you do not want, you can return them for an exchange or refund - please refer to our Return Policy for procedures. However, if there is a problem, please contact us or call during business hours.